Our Reviews

Leon B|2025 Chevrolet Equinox

Confirmed Service Customer

4/25/2025

The service attendant,John, was most helpful. I did not know how to shut off the automatic heat on my steering wheel. He told me how to do it, but also took the time to print it. Highly recommend!!!

CHURCHVILLE, NY

Mark V|2022 Chevrolet Equinox

Confirmed Service Customer

4/25/2025

always prompt, friendly and efficicent

CHURCHVILLE, NY

Kenneth A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/26/2025

Service was great. Right on schedule. Everything explained very nicely by John.

CASTILE, NY

David G|2021 Chevrolet Tahoe

Confirmed Service Customer

4/27/2025

Great

SPENCERPORT, NY

Kevin M|2014 Chevrolet Traverse

Confirmed Service Customer

4/28/2025

Very informative polite and helpful

CHURCHVILLE, NY

Richard M|2023 Chevrolet Blazer

Confirmed Service Customer

4/24/2025

Always friendly fast and efficient

ROCHESTER, NY

Timothy D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/24/2025

As always John service manager was pleasant and kept me informed

HILTON, NY

Penny S|2023 Chevrolet Bolt EV

Confirmed Service Customer

4/25/2025

A small town family dealership that provides consistent, excellent customer service.

CHURCHVILLE, NY

Robert P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/26/2025

A feel good family owned dealership

BERGEN, NY

Thomas H|2023 Chevrolet Corvette

Confirmed Service Customer

4/29/2025

fast turn around

ROCHESTER, NY

Henry And Rosalie P|2018 Chevrolet Equinox

Confirmed Service Customer

4/29/2025

The service counter guys are very helpful and honest which is greatly appreciated. I always know my vehicle will get the best care when I bring it to Barnard’s Chevrolet. Thank you to the service team.

ROCHESTER, NY

Christian S|2020 Chevrolet Equinox

Confirmed Service Customer

5/11/2025

did a fine job

ROCHESTER, NY

Joan A|2020 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Can’t comment negatively about anything with my experience.The service on my vehicle was very timely and thorough. It is a great place to go. Always treated very nicely by everyone.

ROCHESTER, NY

Jennifer R|2014 Chevrolet Captiva Sport

Confirmed Service Customer

5/13/2025

Always very friendly staff. They handle car repairs, oil changes. Inspections etc in a fast and professional way. This is why I always drive to Churchville from Greece to have my car serviced.

ROCHESTER, NY

Todd N|2024 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Awesome service! Great staff! In and out quickly!

PAVILION, NY

Michael K|2024 Chevrolet Trax

Confirmed Service Customer

5/9/2025

Everything went smoothly and quickly

ROCHESTER, NY

Glenn H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/9/2025

Quick service and really nice staff.

SPENCERPORT, NY

Richard B|2015 Chevrolet Malibu

Confirmed Service Customer

5/12/2025

service was friendly and quick

CHURCHVILLE, NY

Sue M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/13/2025

Working with Mike was a pleasure, very comfortable and prompt.

ROCHESTER, NY

Carlton F|2024 Chevrolet Colorado

Confirmed Service Customer

5/14/2025

Another good experience. The truck was ready right when they said. No issues.

CHURCHVILLE, NY

Shannon W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/15/2025

Dave and John always take great care of me

EAST AMHERST, NY

James L|2018 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

excellent service

ROCHESTER, NY

Steven C|2018 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Fast and efficient,they work with you on getting the vehicle done correctly

ROCHESTER, NY

Michael S|2017 GMC Acadia

Confirmed Service Customer

5/15/2025

Great service, work was done timely and vehicle runs great thank you

NORTH CHILI, NY

Daniel D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/17/2025

Service was fast and the $25.00 discount on my oil change was greatly appreciated! Clean waiting area and friendly people..that's why I go to Jim Barnard Chevrolet!

LE ROY, NY

Nichole K|2023 GMC Acadia

Confirmed Service Customer

5/19/2025

Very easy, in and out in the promised time frames.

ROCHESTER, NY

Michael G|2022 Chevrolet Equinox

Confirmed Service Customer

5/20/2025

Job well done no problems was done in a timely manner.

W HENRIETTA, NY

James G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2025

Everytime we walk into Jim Barnards Chevy, everyone friendly and helpful. Our sale person Tom Dwyer is excellent. John at the service desk is Fantastic. The young lady ( sorry I didn't get your name ) is very knowledgeable and helpful. And the ladies in the cashier office are supe friendly. Keep up the Great Job ima Loyal customer

WEST HENRIETTA, NY

Franklin C|2011 Chevrolet Silverado

Confirmed Service Customer

5/22/2025

none

ROCHESTER, NY

Robert S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/13/2025

This is our second time buying from Jim Barnards We have never ever had any issues ....Michael was fantastic!!!

WYOMING, NY

Thomas K|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/16/2025

Very professional and work completed as requested.

CHURCHVILLE, NY

Gary P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/16/2025

Very prompt and efficient service. Very satisfied with the service provided.

ROCHESTER, NY

Joseph L|2024 Chevrolet Trax

Confirmed Service Customer

5/16/2025

My concerns were met clearly and complrtely resolved.

LEROY, NY

Helen H|2024 Buick Encore GX

Confirmed Service Customer

5/20/2025

It was very good and excellent service

BERGEN, NY

Suzanne E|2019 Chevrolet Equinox

Confirmed Service Customer

5/20/2025

Always a pleasure. Appreciate advisor John always accommodates with kindness when I ask questions.

SPENCERPORT, NY

Jennifer R|2019 Chevrolet Colorado

Confirmed Service Customer

5/21/2025

Staff were very friendly. They were fast at getting my truck serviced

BERGEN, NY

James V|2019 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

New tires and valve stems and alignment. A few little marks on wheels from machine that weren’t there before and a missing chrome cover on a lug nut. A new lug nut has been ordered but haven’t heard anything about it yet. Have all work done on car Barnard’s and overall happy..

CHURCHVILLE, NY

Katherine B|2024 Chevrolet Traverse

Confirmed Service Customer

5/23/2025

Was very satisfied with the ser vice that was performed.

CHURCHVILLE, NY

Thomas S|2020 Chevrolet Blazer

Confirmed Service Customer

6/10/2025

Another Job Well Done Work. completed in a very timely.

SPENCERPORT, NY

Ryan M|2024 Chevrolet Equinox

Confirmed Service Customer

6/10/2025

Pleasant as always!

CHURCHVILLE, NY

Michael O|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2025

John took care of me in a timely fashion and got my truck fixed. Thanks

ROCHESTER, NY

Damian M|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Fast Friendly service.

CHURCHVILLE, NY

Bruce K|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

6/11/2025

Thank you for the great service. Glad to do business with you.

ROCHESTER, NY

Deborah G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/12/2025

Our salesman, Mike, was highly recommended by our son, Andrew Ginevra. He found exactly what I was looking for.

ROCHESTER, NY

Richard B|2021 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

always a fast and friendly service. The techs are very knowledgeable.

CHURCHVILLE, NY

Roberta G|2015 Chevrolet Equinox

Confirmed Service Customer

5/25/2025

Check engine light came on again. Problem was resolved within 45 minutes.

ROCHESTER, NY

John S|2025 Chevrolet Equinox

Confirmed Sales Customer

6/9/2025

I was in the need for a new vehicle and Tim Barnard worked with me giving me what I needed. He worked tirelessly to help me obtain the military offer that I was able to obtain. I was able to get a new Equinox that fits my needs, and we are thankful for everything.

WARSAW, NY

Donald L|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/10/2025

Good people

HAMLIN, NY

John W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

All went well. Dave, the manager is an asset to your service department.

ROCHESTER, NY

John E|2017 Chevrolet Traverse

Confirmed Service Customer

6/11/2025

Refreshing to get service ON TIME and with a detailed description of what was done and what to expect in the future. We will return !!!!!

LE ROY, NY

Charyleah C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/14/2025

Great job as always ! Love my new car. Thanks

ROCHESTER, NY

Joel S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

I dropped off my Silverado the night before and it was done early next morning.

CHURCHVILLE, NY

David D|2023 Chevrolet Bolt EUV

Confirmed Service Customer

6/17/2025

Easy to make appt on the phone. Car left night before. Service called me during the day to ask me about needed items. Paying over phone and late pickup was easy. Price was reasonable.

LE ROY, NY

John R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

1 1/2 hrs to put on a belt . 10 minute job if proper training. very disappointed. probably won't be returning.

OAKFIELD, NY

Eric P|2024 Chevrolet Colorado

Confirmed Service Customer

6/17/2025

You were quick, responsive, and seemed to fix the problem.

CHURCHVILLE, NY

Richard M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2025

Always head to Tommy dyer at Barnard because the service is excellent and Tommy knows what we need and like, and once again helped us out in record time and within our budget!

ROCHESTER, NY

Irene K|2020 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Came in for inspection,oil change and tire rotation. Tech noticed filters need replacing so they were replaced.

ROCHESTER, NY

Charles G|2021 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Had oil change and front and rear stabilizer bars replaced,

ROCHESTER, NY

Christian S|2021 Chevrolet Malibu

Confirmed Service Customer

6/15/2025

Timing was fine

ROCHESTER, NY

Beatrice P|2025 Chevrolet Trax

Confirmed Sales Customer

6/16/2025

Murphy is very knowledgeable and helpful kind considerate person. He took so much time with me and explained everything to me I will recommend Murphy to everybody I know

SPENCERPORT, NY

Steven A|2018 Chevrolet Cruze

Confirmed Service Customer

6/20/2025

prompt, courteous service. staff very knowledgable

SPENCERPORT, NY

Steven C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/20/2025

always first rate in service and work

CHURCHVILLE, NY

Michael G|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

6/24/2025

Very quick to schedule the service and very prompt to get it in and finished

HAMLIN, NY

David G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/24/2025

Always personable and professional.

BERGEN, NY

Blair B|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Great friendly experience all the way around.Patrick Levey was a pleasure to work with and listened and understood what I wanted.will definitely go back!

KENDALL, NY

Rachel M|2019 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

I came in for an inspection and failed and was quoted $500+ to fix the issue. I declined and went elsewhere and passed the inspection with no issues. I will not be coming back to this location as I feel like i was being taking advantage of. Thank god I have family in the car business who I could get advice from. Makes me wonder how many others get taken advantage of too. Will not be recommending this place to anyone in the future.

ROCHESTER, NY

Ninajean S|2023 Chevrolet Tahoe

Confirmed Service Customer

6/27/2025

My appointment was timely and efficient. The staff was friendly and accommodating. I service was completed as scheduled.

ROCHESTER, NY

Barbara H|2021 Chevrolet Traverse

Confirmed Service Customer

6/29/2025

as usual, i had to ask for the multi point inspection form. it was not attached.

ROCHESTER, NY

Tina S|2024 Chevrolet Traverse Limited

Confirmed Service Customer

7/1/2025

Perfect

CHURCHVILLE, NY

Scot B|2022 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

Mike was awesome to work with

SPENCERPORT, NY

Martha M|2022 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

My car was in the collision department. It was looked at, gm parts ordered, repaired, cleaned up. Color marched perfectly.

ROCHESTER, NY

Beatrice P|2025 Chevrolet Trax

Confirmed Service Customer

6/24/2025

I took my car in to be checked because the engine light was on and I’ve only had the car little over one week John the service person, very professional and cordial I have to wait 3 to 5 days. He said they had to order part.

SPENCERPORT, NY

Douglas B|2020 Chevrolet Blazer

Confirmed Service Customer

6/24/2025

Friendly, on time, great service! Kept me informed every step along the way.

CHURCHVILLE, NY

Richard H|2016 Chevrolet Colorado

Confirmed Service Customer

6/25/2025

As usual the service was excellent and expedient and at the same time it was discovered that I will need to have some additional work done which I will have done before my vehicle is due for inspection in August.

ROCHESTER, NY

Dennis A|2022 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Good

CHURCHVILLE, NY

James C|2023 Chevrolet Blazer

Confirmed Service Customer

6/27/2025

Very friendly knowledgeable staff. Service was done in a timely manner and everything was perfect. Turned out I needed new wipers, they let me know and the replacements were very reasonably priced.

ROCHESTER, NY

Kristin C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/30/2025

Everyone is friendly and willing to help.

SPENCERPORT, NY

Tracy P|2021 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

As always, excellent service

NORTH CHILI, NY

Bonnie C|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/1/2025

Friendly and courteous service.

CHURCHVILLE, NY

Laurel D|2018 Chevrolet Trax

Confirmed Service Customer

7/1/2025

service personnel took me in immediately when I arrived for my scheduled appt. directed me to waiting area while they took care of my vehicle. in less than an hour service was complete. everyone of staff was very pleasant & helpful. appreciate the good service and timely response,

CHURCHVILLE, NY

Beatrice P|2025 Chevrolet Trax

Confirmed Service Customer

7/1/2025

Great customer service Always go out of the way for everybody, which is great

SPENCERPORT, NY

Duane L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/2/2025

Because I’ve bought 9 vehicles there and you have a good service department!

ROCHESTER, NY

Christopher C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2025

always great

CALEDONIA, NY

Robert B|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/2/2025

Always a great trip to Barnards you leave your little buggy and they fix it up all up good as new I was driving home and after tire balancing, and front end alignment, GOF, filter's, and state Inspection, plus a general once over Punkin's little buggy's riding like a dream she'll will be happy, thanks again to the whole staff at Jim Barnards where Its for sure "Personal"

ROCHESTER, NY

David K|2022 Chevrolet Blazer

Confirmed Service Customer

7/2/2025

Great service. Always taken care of promptly and professionally

BERGEN, NY

Gary M|2025 Chevrolet Blazer

Confirmed Service Customer

7/3/2025

I was very well taken care of.John and David made sure the service was handled with the highest quality I have gotten used to.

CHURCHVILLE, NY

George L|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/2/2025

just an oil change and tire rotation started on time

ROCHESTER, NY

Shawn N|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/3/2025

Great experience would highly recommend, have purchased multiple vehicles through the years and have always been satisfied. Thanks Tim for everything!!

NORTH CHILI, NY

Deborah G|2026 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

I brought plenty of knitting and crocheting. We've been going to Bob Johnson West for many decades before switching to Jim Barnard. Oil changes at Bob Johnson can easily take 3 hours. I came in for an indicator light on my dashboard, expecting the worst. Out the door with the issue fixed in any 30 minutes. Did I mention the last time this happened to my husband it took 5 trips to Bob Johnson??

ROCHESTER, NY

Richard F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/5/2025

As always a fine job was done on time and with very good communication with all the staff

ROCHESTER, NY

Larry B|2023 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Excellent

VILLA RICA, GA

Walter K|1998 Chevrolet Corvette

Confirmed Service Customer

7/8/2025

Oil change for my C5 Corvette. Premium level Mobil 1. As always prompt and courteous attention. Both Dave and John know me by name. I have had dozens of vehicles serviced there. I was just surprised and a little taken aback in that no paper mat was used on the carpeted footwell and there were oily fingerprints on the drivers door handle.

BYRON, NY

William S|2012 GMC Acadia

Confirmed Service Customer

7/8/2025

I have always had excellent service from your dealership. Your service department has always been honest and efficient.

CHURCHVILLE, NY

Jeanette M|2024 GMC Terrain

Confirmed Service Customer

7/9/2025

John and Shirley addressed all my concerns. They got my car completed in a timely manner since I had to wait for it.

CHURCHVILLE, NY

Douglas B|2013 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

Service was done rather quickly. Repair was covered under warranty, so the price was no issue. Have driven the vehicle over 70 miles and the issue has been eliminated.

ROCHESTER, NY

Damian M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/4/2025

Fast service

CHURCHVILLE, NY

Regina K|2019 Chevrolet Impala

Confirmed Service Customer

7/4/2025

'19 Impala needed NYSI, LOF service, and tire rotation. Promised a 2-hour window for service; car was done in 1.5 hours. Great turnaround; the car runs fine. I always use Barnard as option one with this vehicle. Never been disappointed. GM needs the smaller hometown dealers.

NORTH CHILI, NY

Charles G|2021 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

Had Safety inspection and all wheel alignment done.

ROCHESTER, NY

Jeffrey R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2025

service writer John was great, when i picked up truck the girls in office said John had told them i had 50.00 on gm rewards. i didn't even know i had anything. John has always been friendly and helpful. The girls in office are very nice and always help me with my rewards.

ROCHESTER, NY

Janet L|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/9/2025

Prompt and friendly service

NORTH CHILI, NY

Douglas B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2025

Great service

CHURCHVILLE, NY

Leon B|2025 Chevrolet Equinox

Confirmed Service Customer

7/10/2025

Your dealership is one of the best. I was kept informed as to when the parts were coming in. Once they were in, I had my car back the same day. Dave, John and Shirley are great people to work. Very knowledgeable and super helpful. I will definitely be going back there if and when my car needs service.

CHURCHVILLE, NY

Michael W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2025

Lube, oil, filter, NYS Inspection and tire rotation all done on time and very pleased

CHURCHVILLE, NY

Timothy D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/11/2025

John in service is great keeps me 100% informed

HILTON, NY

Roberta A|2019 Chevrolet Equinox

Confirmed Service Customer

7/16/2025

Always services car and gives me sheet showing what was checked. Thanks for taking care of my vehicle.

BROCKPORT, NY

Harry M|2025 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Good service as always.

ROCHESTER, NY

Linda G|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/17/2025

People at service desk not real pleasant.

CALEDONIA, NY

Emerson W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/10/2025

Excellent service

ROCHESTER, NY

Marla H|2017 Chevrolet Impala

Confirmed Service Customer

7/10/2025

GREAT as usual

HOLLEY, NY

Anthony C|2014 Chevrolet Cruze

Confirmed Service Customer

7/10/2025

Excellent service and great people!

NORTH CHILI, NY

Karen J|2021 Chevrolet Blazer

Confirmed Service Customer

7/10/2025

Dave in service was great. Blazer work done very quickly. Couldn't believe the difference the cars performance just getting the air filter changed! Shirley in parts is awesome! Really an asset to Barnard!

BROCKPORT, NY

Ronald V|2018 Chevrolet Traverse

Confirmed Service Customer

7/11/2025

Great service and very thorough.

CHURCHVILLE, NY

Kevin H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/12/2025

Helpful service department, had my oil changed and tires rotated. They also replaced a missing wheel cap for me.

CHURCHVILLE, NY

Thomas W|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/15/2025

Always a good experience

BROCKPORT, NY

Donald L|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/16/2025

Professional, courteous, timely service!

HILTON, NY

Mark K|2023 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

Easy to make an appointment and car was serviced quick

CHURCHVILLE, NY

Thomas H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/23/2025

Got my car in and out ahead of schedule. Great folks to do business with. Always welcoming and treated like family.

SPRINGWATER, NY

Forest S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

Problem with the AC unit. Dealership has been unable to get a replacement anywhere. They are checking all over for a replacement but still no luck.

ROCHESTER, NY

Tracy P|2019 Chevrolet Spark

Confirmed Service Customer

7/25/2025

As always, great service

NORTH CHILI, NY

Louise H|2025 Chevrolet Equinox

Confirmed Service Customer

7/26/2025

Fast and pleasant service

MUMFORD, NY

Dale F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/27/2025

Problem was taken care of and in a timely fashion.

HOLLEY, NY

Michael S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/29/2025

From calling to make the appointment, meeting the service advisor to the cashier. Everyone is polite and willing to help. Service was quick. Thanks again.

HAMLIN, NY

Richard B|2021 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

the service was nice and friendly. also, it was done with care and fast.

CHURCHVILLE, NY

Michael G|2022 Chevrolet Suburban

Confirmed Service Customer

7/30/2025

work was great! ..done on time thanks mg

ORCHARD PARK, NY

Forest S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/1/2025

Replaced my AC compressor in a timely manner. Very pleased with Barnards service department as always.

ROCHESTER, NY

Jean C|2025 Chevrolet Trax

Confirmed Sales Customer

8/1/2025

Met Mike Locicero for the first time and it was a very warm welcome to the dealership. Mike's years of experience were evident in the process. He answered any and all questions I had.

ROCHESTER, NY

Donna L|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/4/2025

I was able to get in quickly for an appointment. It was quick and easy!

NORTH CHILI, NY

Kathleen S|2025 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

Polite staff , informative. Fast service

LEROY, NY

Bruce K|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

8/4/2025

Tire sensor installed. Working okay so far. Thank you.

ROCHESTER, NY

Scott S|2024 Chevrolet Trax

Confirmed Service Customer

8/4/2025

Needed the work done asap after my check engine light came on, they squeezed me in and got it done.

MEDINA, NY

Carolyn P|2014 Chevrolet Impala

Confirmed Service Customer

8/11/2025

Vehicle came in for a NYS Inspection and Oil change. Unfortunately the check engine light came on prior to the appointment, so the Barnard team was unable to complete the Inspection. I am waiting for the quote to replace the item causing the check engine light fault.

BERGEN, NY

Douglas C|2025 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Regular maintenance taken care of to my satisfaction. Barnard does an excellent job in maintaining our vehicle.

ROCHESTER, NY

Richard I|2025 Chevrolet Equinox

Confirmed Service Customer

8/18/2025

Always friendly and honest

SPENCERPORT, NY

Joel W|2025 Chevrolet Corvette

Confirmed Service Customer

8/18/2025

Thank you, in and out in less than 1 hour.

HAMLIN, NY

Martha W|2024 Chevrolet Trax

Confirmed Service Customer

8/19/2025

Great

CALEDONIA, NY

Russell P|2018 Chevrolet Cruze

Confirmed Service Customer

8/21/2025

Very friendly and helpful. Fully communicated all possible needs for my vehicle.

ROCHESTER, NY

Michael F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/19/2025

Our salesman Murphy was awesome. He was extremely knowledgeable and professional.

CHURCHVILLE, NY

Joan A|2020 Chevrolet Equinox

Confirmed Service Customer

7/19/2025

Everything went fine. I went in for my annual inspection for my vehicle. They were on time they were pleasant and they were thoughtful. Answered easily. Any concerns I had. Do not have one complaint.

ROCHESTER, NY

Richard H|2016 Chevrolet Colorado

Confirmed Service Customer

7/22/2025

Very happy with the service that was required to my vehicle, it was again done in a very timely manner.

ROCHESTER, NY

David R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/22/2025

The Service Department is awesome. They keep me informed, as to the problem, cost to repair, and the time to repair. Repair time is usually less than quoted, and less than I anticipated.

ROCHESTER, NY

Raymond L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/31/2025

It was a pleasant experience

ROCHESTER, NY

Thomas O|2021 Chevrolet Trailblazer

Confirmed Service Customer

8/10/2025

Brought my car in for a braking problem and you found that the rear brakes needed to be replaced. I scheduled an appointment for that to be done, and it was completed without any problem.

SPENCERPORT, NY

Thomas S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/12/2025

Completed my service needs in a very short time period, while I waited.

SPENCERPORT, NY

Jennifer B|2026 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Easy buying experience. Friendly & knowledgeable staff.

BATAVIA, NY

Susan M|2017 Chevrolet Cruze

Confirmed Service Customer

8/13/2025

Good

CHURCHVILLE, NY

Karen C|2024 Chevrolet Blazer

Confirmed Service Customer

8/14/2025

It's always a pleasure at Jim Barnard Chevrolet

ROCHESTER, NY

Lawrence M|2020 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

awesome

CHURCHVILLE, NY

Deborah P|2019 Chevrolet Trax

Confirmed Service Customer

8/21/2025

Have always had great service.

CHURCHVILLE, NY

Juanita M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/22/2025

Super service 👌, friendly people, will be back.

ROCHESTER, NY

Kenneth W|2008 Chevrolet Malibu

Confirmed Service Customer

8/22/2025

My appt. was on time, and the results were favorable for my vehicle.

ROCHESTER, NY

Charles G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/21/2025

Made a very easy purchasing the truck I found on your lot

BATAVIA, NY

Stephen R|2024 Chevrolet Tahoe

Confirmed Service Customer

8/22/2025

The service experience is excellent!

ROCHESTER, NY

Maureen K|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/9/2025

Very easy to get an appointment and easy to work with staff.

CHURCHVILLE, NY

Bruce K|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

9/10/2025

NY state inspection went well. Fast service. Thank you.

ROCHESTER, NY

Michael R|2026 Chevrolet Equinox

Confirmed Sales Customer

9/11/2025

Everything went very smoothly. Tom Dyer and the staff were very attentive to our needs. Even helped with a couple senior moments! Equinox looks and runs great, just getting used to the new dash and infotainment system.

ROCHESTER, NY

Mark B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/12/2025

got help with an phone problem from salesman while truck was in for oil change.

HILTON, NY

Geoffrey W|2021 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

John the service writer was excellent at keeping me apprised of the progress of my vehicle's service.

ROCHESTER, NY

Steven W|2021 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

Always great service

CHURCHVILLE, NY

Mark C|2023 Chevrolet Blazer

Confirmed Service Customer

9/13/2025

The service department was very attentive to customer concerns and the repair was diagnosed and completed in the time promised. I highly recommend Jim Barnards dealership for all your service needs.

BERGEN, NY

Susan G|2002 Chevrolet Camaro

Confirmed Service Customer

9/13/2025

Service was quick, waiting area comfortable and John in service very nice. I also had a battery for my remote replaced at the parts desk. I appreciate the efficiency and friendliness of the employees.

SPENCERPORT, NY

Brian G|2025 Chevrolet Equinox

Confirmed Service Customer

9/13/2025

Always a great experience. Very professional and communication is excellent

E BETHANY, NY

Gertrude B|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/14/2025

Here for New York State inspection. In and out in 20 minutes.

ROCHESTER, NY

Todd N|2024 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Always great service!

PAVILION, NY

Glenn R|2023 Chevrolet Colorado

Confirmed Service Customer

9/15/2025

Only Chevrolet goes above and beyond for sales and service

INLET, NY

Victor G|2025 Chevrolet Blazer

Confirmed Sales Customer

9/9/2025

Efficient, friendly service. Expert knowledge.

SPENCERPORT, NY

Maxwell B|2025 Chevrolet Suburban

Confirmed Sales Customer

9/9/2025

Smooth and easy experience buying our new vehicle

AVON, NY

Harry M|2025 Chevrolet Equinox

Confirmed Service Customer

9/11/2025

Check engine light on, found problem, fixed. Also gave me a loaner car, thanks

ROCHESTER, NY

Nadine J|1991 Chevrolet Corvette

Confirmed Service Customer

9/11/2025

Fabulous job taking care of our antique 1991 Corvette. Thank you.

CHURCHVILLE, NY

Robert B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/11/2025

Lets face face it when your car/truck is down and it needs repair most of the time its like the end of the world kinda like losing your phone but when you deal with the cats at Jim Barnard chevy your in good hands nothing to worry about from the service dept, to parts, Collision, and the sales team that I might say are still there after the sale making sure your ok and happy there's nothing to worry about they got you with a smile and you leave there with that warm fuzzy feeling and your ride is tip top thanks to ya'll

ROCHESTER, NY

Patrick M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Service was good but I feel I'm getting screwed over by the warranty ruling and is costing me they are not covering and part that I couldn't have damaged it's a faulty part and they claim it's not covered. I'm not happy I paid 2800 for the extended warranty for it not to cover it. I really have to rethink my thoughts on dealing with GM and Barnards. I have been a customer for 39 years how sad.

BROCKPORT, NY

Thomas A|2023 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

The service was great. It was fast and the service rep was very helpful.

CHURCHVILLE, NY

Linda P|2022 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

In for 10,000 mile service & rotation of tires. They were prompt with appointment time. Very courteous.

BERGEN, NY

Deidra G|2021 Chevrolet Traverse

Confirmed Service Customer

9/18/2025

Always professional and I haven't had any issues with the service i have received thus far.

ROCHESTER, NY

Jeffrey S|2019 Chevrolet Colorado

Confirmed Service Customer

9/18/2025

Great job

SCOTTSVILLE, NY

Christine C|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/19/2025

always a positive experience - the staff is great!

ROCHESTER, NY

Mark Y|2025 Chevrolet Traverse

Confirmed Service Customer

9/21/2025

I'm very pleased with the service, I was told a time that my vehicle would be ready, and it was. I've been to other dealerships, and this was not the case.

E BETHANY, NY

Forest S|2026 Chevrolet Equinox

Confirmed Sales Customer

9/21/2025

Sales and service are exceptional. This is why we continue to deal with Barnard Chevrolet.

ROCHESTER, NY

Gary T|2024 Chevrolet Malibu

Confirmed Service Customer

9/21/2025

My car was taken promptly and the inspection did not last long.

ROCHESTER, NY

Virginia H|2023 Chevrolet Traverse

Confirmed Sales Customer

9/21/2025

Everything was great

SPENCERPORT, NY

Emerson W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/21/2025

They’re awesome

ROCHESTER, NY

James V|2019 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Oil change. Out in about 45 mins.

CHURCHVILLE, NY

George M|2022 Chevrolet Malibu

Confirmed Service Customer

9/25/2025

Every body in every department is so very nice

CHURCHVILLE, NY

Helen H|2024 Buick Encore GX

Confirmed Service Customer

9/27/2025

It was excellent and very quick!

BERGEN, NY

Jerome F|2024 Chevrolet Traverse

Confirmed Service Customer

10/7/2025

Very efficient oil change and tire rotation.

CHURCHVILLE, NY

Amy K|2019 Chevrolet Trax

Confirmed Service Customer

10/8/2025

Routine oil change. Everyone is so nice and helpful

STAFFORD, NY

Deborah B|2015 Chevrolet Malibu

Confirmed Service Customer

10/8/2025

BArnard always treats me like family. I have never had a bad experience there. All businesses should operate like Barnard!

CHURCHVILLE, NY

Brian L|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/8/2025

Was treated with respect and kindness

CHURCHVILLE, NY

Joseph L|2024 Chevrolet Trax

Confirmed Service Customer

10/9/2025

Easy registration and completion of my needs

LEROY, NY

David D|2019 Chevrolet Trax

Confirmed Service Customer

10/9/2025

Always get vehicle in quickly and give your opinion. Came in for brake check

ROCHESTER, NY

Anthony D|2019 Chevrolet Impala

Confirmed Service Customer

10/10/2025

John helped me by finding a problem that I was not aware of plus he gave me the va discount

ROCHESTER, NY

Philip S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

It was great.

CHURCHVILLE, NY

Paul G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

This is my first service visit. It went very well. I am very satistified.

NORTH TONAWANDA, NY

Christine M|2023 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

I was very satisfied with the the service and how professional they are .

CALEDONIA, NY

Franklin C|2011 Chevrolet Silverado

Confirmed Service Customer

9/17/2025

Worked with me on cost and repair of the problem, completed the work and accommodated my time needs.

ROCHESTER, NY

James S|2022 Buick Enclave

Confirmed Service Customer

9/17/2025

Service was quick and done correctly. Waiting area was accommodating. All service personnel were professional and courteous.

WILLIAMSVILLE, NY

Jill K|2025 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

Check in and check out was fast.

ROCHESTER, NY

Eugene M|2024 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

buying your cars and servicing them at barnard over 25 years and will continue to do so always great service good coffee too lol

ROCHESTER, NY

Lawrence B|2020 Chevrolet Trax

Confirmed Service Customer

9/19/2025

I went in for them to check why part of the air ram in front of the car was hanging down. They also noticed that my inspection was overdue. So, I had them do it. Thanks.

BATAVIA, NY

Brian K|2024 Chevrolet Traverse Limited

Confirmed Service Customer

9/20/2025

You have a very helpful staff. Comfortable area to wait in and always feel that we will be given all information that is related to our vehicles.

CHURCHVILLE, NY

Sally W|2024 Chevrolet Equinox

Confirmed Service Customer

9/20/2025

Always a great experience.

PAVILION, NY

David L|2020 Chevrolet Trax

Confirmed Service Customer

9/28/2025

Fast service

HOLLEY, NY

Joel S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/7/2025

Brendan took my Silverado in to be inspected quickly and got it done in great time

CHURCHVILLE, NY

David R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

I’ve always had a great experience here, small, family owned business and has great customer service

HILTON, NY

Tracy P|2019 Chevrolet Spark

Confirmed Service Customer

10/10/2025

Great service

NORTH CHILI, NY

Timothy A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

Everyone was very nice

ROCHESTER, NY

Dave G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

I'm always treated with consideration, timely and quality workmanship. Thank you.

ROCHESTER, NY

Wendy W|2017 Chevrolet Traverse

Confirmed Service Customer

10/17/2025

great service!

ROCHESTER, NY

Randy M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/14/2025

Service

ROCHESTER, NY

Michael O|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/17/2025

Timely professional service again. Thanks

ROCHESTER, NY

Ellen H|2025 Chevrolet Malibu

Confirmed Service Customer

10/17/2025

They took me in and completed the installation quickly.

BERGEN, NY

Kristine S|2015 Chevrolet Impala Limited

Confirmed Service Customer

10/18/2025

Easy to get an appointment. Nice people, good work at a fair price

CHURCHVILLE, NY

James E|2026 Chevrolet Equinox

Confirmed Sales Customer

10/22/2025

I liked not being pressured into things I dont want. I like the quiet atmosphere of the building

ROCHESTER, NY

Leon B|2025 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

This dealership is the best one we have ever delt with. They are honest,friendly,and have very good people working for them. John,Dave, service department, Shirley, parts Mgr. And our salesman Mike. They go out of there way to make sure you are pleased I highly recommend them whenever I can!!!

CHURCHVILLE, NY

Lawrence B|2020 Chevrolet Trax

Confirmed Service Customer

10/22/2025

I was very pleased with the service I received. Thanks

BATAVIA, NY

P P|2025 Chevrolet Blazer EV

Confirmed Sales Customer

10/23/2025

A+ experience all around

PITTSFORD, NY

Keith B|2021 Chevrolet Colorado

Confirmed Service Customer

10/23/2025

Quick service, clean dealership, pleasant atmosphere.

LE ROY, NY

Bruce H|2024 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Kudos to Mike Shepard and his team for their work. Appreciated his leading us through our experience, including help with rental. B. Haynes.

LEROY, NY

Steven C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/26/2025

good people and good service

CHURCHVILLE, NY

John S|2025 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Great customer service and addressed all my issues.

WARSAW, NY

Roberta A|2019 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Coming in this week for brakes after 100,400 miles on 2019 Equinox. What a car!

BROCKPORT, NY

Helen W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/3/2025

I experienced a very satisfying event leasing a new car at Jim Barnard Chevrolet ( Churchville Office). The staff was outstanding….very helpful,professional,knowledgeable and friendly. The process was easy and surpassed my expectations ! I am a female senior citizen and love my new car…it is perfect for my needs ! I would highly recommend their service at this dealership. I worked with Brien and he explained everything very thoroughly and answered all my questions and concerns..

ROCHESTER, NY

Deborah B|2009 Chevrolet Impala

Confirmed Service Customer

10/19/2025

Barnard always, always, takes care of me and my cars. All dealerships should take lessons from Barnard!

CHURCHVILLE, NY

William B|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/25/2025

We recently had our leased vehicle inspected and were pleased with the speed and courtesy we received. Everyone was polite and freindly

PAVILION, NY

Andrew H|2023 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Service & inspection performed on time and efficiently with little wait.

NORTH CHILI, NY

Mark W|2024 Chevrolet Trax

Confirmed Service Customer

10/27/2025

Mike was very accommodating to get me in on my schedule. I wasn't able to get there to pick it up right away and he delivered it to my home for me. Great service!

CHURCHVILLE, NY

Thomas O|2023 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

Somehow my appointment did not show on your system, but the service writer said he would get me in. He was true to his word, and I was on my way home within an hour. Great service!! Thank you.

SPENCERPORT, NY

Kenneth W|2008 Chevrolet Malibu

Confirmed Service Customer

11/3/2025

My vehicle problem was taken care of at my appointment time and the cost was fair.

ROCHESTER, NY

Blair B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/3/2025

Very professional,courteous and fast service

KENDALL, NY

Richard B|2015 Chevrolet Malibu

Confirmed Service Customer

11/4/2025

People were friendly and helpful

CHURCHVILLE, NY

Michael G|2024 Chevrolet Suburban 1500

Confirmed Service Customer

11/5/2025

Tim and John did a great job getting our vehicle in and serviced and all the programming corrections done.

HAMLIN, NY

Christian S|2020 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

I was treated very well. The work on my car was well done.

ROCHESTER, NY

Taylor C|2021 Chevrolet Blazer

Confirmed Service Customer

11/8/2025

After I missed an appointment they were very accommodating and remembered who I was and what needed to be done on the vehicle. Great staff

ROCHESTER, NY

Carolyn P|2014 Chevrolet Impala

Confirmed Service Customer

11/10/2025

Unfortunately the tech did not find any issues, however two days after I again lost power steering, the ABS and Traction control/Stabilizer dash lights are lit up. Very discouraged as I have brought the vehicle in several times complaining about issues and nothing has ever been found to repair!

BERGEN, NY

Walter K|2024 Chevrolet Colorado

Confirmed Service Customer

11/10/2025

As always easy to schedule, courteous excellent service from John, Dave and Caroline, my scheduling pal! I don’t go anywhere else.

BYRON, NY

Nicholas A|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/3/2025

Friendly. Quick. Knowledgeable

CHURCHVILLE, NY

Jason S|2015 GMC 2500HD Sierra

Confirmed Service Customer

11/3/2025

Got me in and out. Helped me out with a CEL as well. Highly recommend

BERGEN, NY

Mary H|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Mike Shepard, in the Collision Shop, provided wonderful service in repairing the defective paint on the tailgate of my Trailblazer in a timely manner and helped make accommodations with "Mr. Glass" for replacement of my cracked windshield during the same time period. I am sincerely appreciative of Mike's friendly manner, efficiency, and expertise.

ROCHESTER, NY

Lawrence K|2012 Chevrolet Captiva Sport

Confirmed Service Customer

11/4/2025

Annual NYS inspection. Arrived a few minutes before appointment and was done in 20 minutes.

CHURCHVILLE, NY

Louis V|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/5/2025

My appointment time and estimated wait time were right on schedule. Service manager and staff are always courteous and friendly.

WEST HENRIETTA, NY

Timothy R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/5/2025

Work done on time and to expectations

CHURCHVILLE, NY

Richard H|2015 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

I took my vehicle in due to the service warning light came on stating that my tire pressure monitoring system needed service, I was able to get an appointment within 2 days, when I took it in and talking to John about my issue I told him that I was there in June for the same problem on another tire, at that time it was discovered that there was another tire that needed to have the system replaced so after talking with John I decided to have the last one replaced along with the bad one. 45 minutes after my appointment time I was on my way home.

ROCHESTER, NY

Dawn K|2024 Chevrolet Trax

Confirmed Service Customer

11/9/2025

Car was done when promised

ROCHESTER, NY

Dennis D|2024 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

Started on time. Finished in a good time. Very polite.

ROCHESTER, NY

Victor M|2019 Chevrolet Equinox

Confirmed Service Customer

11/14/2025

Prompt, courteous and efficient service. Great deal on the tires!

ROCHESTER, NY

Ronald W|2023 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

I always have a good experience at Barnard Chevrolet.

BERGEN, NY

Tracy P|2021 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

Great service

NORTH CHILI, NY

Michael E|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/11/2025

Thanks Tim for all your help getting my truck!

SPRINGWATER, NY

Brenda G|2026 Chevrolet Trax

Confirmed Sales Customer

11/12/2025

Very responsive to questions. The purchase was made easy.

BERGEN, NY

Mark H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/12/2025

Tim Barnard did an outstanding job getting me into the vehicle I wanted at a price range that I could afford. Professional and effective.

CALEDONIA, NY

Tina S|2024 Chevrolet Traverse Limited

Confirmed Service Customer

11/13/2025

Tail light was working intermittently. Asked for an appointment sooner than what was available and was given one. Part needed to be brought in to repair. Prompt, efficient and courteous service!

CHURCHVILLE, NY

Victor G|2025 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

Prompt service

SPENCERPORT, NY

Joel S|2022 Buick Encore

Confirmed Service Customer

11/14/2025

The oil change was done early and right

CHURCHVILLE, NY

Donald L|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/14/2025

Good people

HAMLIN, NY

Gary O|2026 Chevrolet Traverse

Confirmed Sales Customer

11/14/2025

I had a very pleasant experience buying a new Traverse from Mike Locicero! I will recommend Barnard and Mike to my friends and will not hesitate to return!

ROCHESTER, NY

David K|2022 Chevrolet Blazer

Confirmed Service Customer

11/17/2025

Always take excellent care of our automotive needs

BERGEN, NY

Richard H|2015 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

I purchased 4 tires for my Equinox, buy 3 get 1 free. I called to set up my appointment, then I ordered my tires from the parts department. Everything went smoothly when I arrived for my appointment, I was very happy with the time that it took to remove and replace the tires.

ROCHESTER, NY

Chad F|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

Great service

PAVILION, NY

Carolyn P|2014 Chevrolet Impala

Confirmed Service Customer

11/25/2025

Jim Barnard Chevrolet diagnosed and repaired current issues with my vehicle in a timely manner and was very helpful with providing an accurate repair quote.

BERGEN, NY

Michael W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

Service on my vehicle was done in a timely manner and I’m pleased with the service department

CHURCHVILLE, NY

Bruce K|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

12/11/2025

Both vehicle problems corrected in very fast time. THANK YOU !!

ROCHESTER, NY

Eric W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

Responsive and outstanding communication.

CHURCHVILLE, NY

John H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

Easy to book an online appointment and service was completed ahead of schedule.

SPENCERPORT, NY

Christine C|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/23/2025

always a good visit - a pleasure to do business with this dealership

ROCHESTER, NY

James G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/23/2025

Very satisfied with the service very polite, courteous and straightforward with everything

ROCHESTER, NY

Jason M|2024 Chevrolet Trax

Confirmed Service Customer

11/24/2025

The service provider helped me with a problem I didn't know ab

NORTH CHILI, NY

Douglas B|2020 Chevrolet Blazer

Confirmed Service Customer

11/25/2025

Oil change and 4 new tires in a little over an hour! Amazing

CHURCHVILLE, NY

Gary E|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/5/2025

Fast, friendly, and excellent service!

ROCHESTER, NY

Sandra P|2021 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

On time and professional.

CHURCHVILLE, NY

Douglas C|2025 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

Everything taken care of in a timely manner

ROCHESTER, NY

Richard G|2014 Chevrolet Impala

Confirmed Service Customer

12/10/2025

Excellent as usual

ROCHESTER, NY

Juliana D|2026 Chevrolet Equinox

Confirmed Sales Customer

12/11/2025

Mike Locicero was extremely professional and helpful. This is truly the best customer service my husband and I have ever experienced. I highly recommend visiting this dealership and meeting with Mike, you won’t be disappointed.

ROCHESTER, NY

Katherine B|2024 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Great service

CHURCHVILLE, NY

Kenneth A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/11/2025

Excellent service

CASTILE, NY

Dennis A|2022 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

On time and efficient.

CHURCHVILLE, NY

Alison D|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/19/2025

service department was able to schedule my vehicle quickly as I had a flat tire. I was pleased with the outcome of my visit.

SPENCERPORT, NY

Roberta A|2019 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Wiper blade was damaged and Tire Monitoring System needed new sensor. I was gotten in immediately and am so grateful.

BROCKPORT, NY

Leslie B|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/15/2025

John is Service takes great care of me. Always remember and calls me by name. Repair was explained well and completed quickly. A very high level of professional service from a truly local dealership.

SPENCERPORT, NY

Michael N|2025 Chevrolet Equinox

Confirmed Service Customer

12/16/2025

Could not completely repair. Have to order part. Probably a two week wait.

ROCHESTER, NY

Scot B|2026 Chevrolet Equinox

Confirmed Service Customer

12/16/2025

Everybody's really courteous and the service goes very quickly

SPENCERPORT, NY

Elizabeth G|2025 Chevrolet Trax

Confirmed Sales Customer

12/17/2025

Service from Sakes individual was excellent

ROCHESTER, NY

Forest S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/17/2025

I had an oil change, tire rotation and had a tire sensor replaced. I was informed of price of the sensor and labor prior of the work being done. The complete job was done in a timely fashion. Again I was very pleased with the service.

ROCHESTER, NY

Susan G|2016 Buick Enclave

Confirmed Service Customer

12/18/2025

I'm very pleased that Dave was able to squeeze me in 2 days later to take care of a brake issue before I take a big trip tomorrow. I am also about prevention so I'm pleased they found the brake issue.

SPENCERPORT, NY

William F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/22/2025

.

CHURCHVILLE, NY

Kathleen D|2024 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

Just oil change and rotate tires

BROCKPORT, NY

David K|2020 Chevrolet Impala

Confirmed Service Customer

12/23/2025

The service department greeted me cordially and had all the information ready to start the work and explained in detail and great understanding what was going to happen. In 90 minutes I was out the door with my check engine light off and ready to get inspected.

HONEOYE, NY

Robin G|2025 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

My vehicle has been in the garage multiple times in the last 2 months for a check engine light. The staff have been very friendly and patient in dealing with the issues.

HILTON, NY

Richard V|2025 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Very helpful with a tough situation of my car not handling on snow or ice. They diagnosed the problem and fixed it in a timely manor. Very pleased how the issue turned out.

CHURCHVILLE, NY

Todd N|2024 Chevrolet Equinox

Confirmed Service Customer

12/21/2025

Always great service!

PAVILION, NY

Joseph C|2017 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

My son's car broke down unexpectedly and I had it towed to Barnard unexpectedly to them. They scheduled the next available slot to see if anything could be down. Unfortunately for me it was an engine issue. But, their availability and quick response was much appreciated! Thank you.

LE ROY, NY

Frank M|2023 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Tim’s great to work with

LE ROY, NY

Robert K|2026 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

This is how all dealerships should be employers are knowledgeable, friendly and helpful.

HONEOYE FALLS, NY

Tiho M|2015 GMC 1500 Sierra

Confirmed Service Customer

1/5/2026

Always honest, professional, and knowledgeable. Thank you for your service. Keep up the good work.

ROCHESTER, NY

Christopher F|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Great friendly service.

SPENCERPORT, NY

Gary D|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/9/2026

My EquinoxEV came in for a recall, which simply involved a software update. I read at home the EV’s are so quiet, there is a fear people don’t hear them coming… I assume the software update addressed that issue…. It’s still a very quiet car. The service was quick and took about 25-30 minutes. Great job, team Barnard!

ROCHESTER, NY

Patricia L|2018 Chevrolet Traverse

Confirmed Service Customer

1/10/2026

great service always

LE ROY, NY

Albertus V|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/10/2026

Very pleased with my new front brakes

BYRON, NY

Marianne L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/12/2026

We had a great experience.

ROCHESTER, NY

Mark B|2023 Chevrolet Colorado

Confirmed Service Customer

1/13/2026

Service was provided almost instantaneously for a "no-start" condition on my vehicle. Personnel listened to and documented my observations on failures that let to the breakdown and quickly confirmed the initial diagnosis and resolved the problem.

ROCHESTER, NY

Elizabeth W|2025 Chevrolet Trax

Confirmed Service Customer

1/14/2026

Easily made an online service appt for oil change & tire rotation. When I arrived, they took me right in & my car was done within an hour. Used some of my points to pay some of my bill. Happy all the way around!

SPENCERPORT, NY

Stephen F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/16/2026

The experience was wonderful right from salesman to the management. Everyone was very friendly and knowledgeable. It was a pleasure to deal at Barnard Chevrolet. I will recommend this dealership to everyone.

CHURCHVILLE, NY

Laura S|2024 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

It is always a pleasure to work with staff at Jim Barnard Chevrolet. Mike, head of the body shop, was always polite and courteous and answered all my questions. The repairs on my vehicle were done in a timely manner and my car looked like brand new inside and out when I picked it up.

HAMLIN, NY

Mindy Q|2021 Buick Envision

Confirmed Service Customer

1/10/2026

My car was serviced and when it was done no one told me and I sat over 2 hrs for an inspection

BYRON, NY

Leon B|2025 Chevrolet Equinox

Confirmed Service Customer

1/10/2026

They have very goodb customer service. I highly recommend them

CHURCHVILLE, NY

Beth W|2024 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Went in for an oil change and tire rotation was out in an hour. Everything was great.

ROCHESTER, NY

Allyn B|2026 Chevrolet Silverado EV

Confirmed Sales Customer

1/12/2026

Perfect

GENESEO, NY

Linda J|2011 Chevrolet Cruze

Confirmed Service Customer

1/12/2026

Consistent as usual.

ROCHESTER, NY

John M|2021 Chevrolet Traverse

Confirmed Service Customer

1/14/2026

Always completely satisfied with my service experience here. Great communication and fair pricing. The Service team is always friendly to work with.

CALEDONIA, NY

John S|2018 Chevrolet Malibu

Confirmed Service Customer

1/14/2026

Very friendly

CHURCHVILLE, NY

Richard G|2014 Chevrolet Impala

Confirmed Service Customer

1/14/2026

Without skipping a beat, the service provided by Jim Barnard is ALWAYS exceptional !!!!

ROCHESTER, NY

Richard B|2021 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

friendly fast service

CHURCHVILLE, NY

Leo M|2007 Chevrolet Silverado

Confirmed Service Customer

1/15/2026

Great Service Team !@

SPENCERPORT, NY

Michael W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/15/2026

Service department did a great job as usual only problem is a$50 part costs $300 to install

CHURCHVILLE, NY

Richard H|2016 Chevrolet Colorado

Confirmed Service Customer

1/16/2026

Again I was very happy with the service of my vehicle and the way that I was treated.

ROCHESTER, NY

Geoffrey W|2021 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

The entire Service Department is wonderful; the service writer, the service technicians, and the cashier. Everyone is very friendly and helpful.

ROCHESTER, NY

Frank M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/17/2026

Good service

LE ROY, NY

Mark W|2024 Chevrolet Trax

Confirmed Service Customer

1/18/2026

Great service department

CHURCHVILLE, NY

Kathleen S|2025 Chevrolet Equinox

Confirmed Service Customer

1/18/2026

Courteous friendly staff

LEROY, NY

Jon D|2020 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Thanks

CHURCHVILLE, NY

David K|2022 Chevrolet Blazer

Confirmed Service Customer

1/22/2026

Always a pleasure to have our car serviced

BERGEN, NY

Gregory W|2024 Chevrolet Equinox EV

Confirmed Service Customer

1/25/2026

Jim Barnard is my go to for vehicle needs.

CHURCHVILLE, NY

Ben W|2022 Chevrolet Tahoe

Confirmed Service Customer

1/29/2026

I brought my car in for a specific list of maintenance items(not including brakes)…I was told my rear breaks/rotors needed replacement but that the front set were fine. After spending 1300 at your dealership I received my truck back with a broken/disabled brake level monitor system. At some point between bringing the car in and the vehicle leaving this sensor was damaged and your dealership would not take responsibility and fix the problem. I tried this dealership because I was looking for a small company and you are also closer to me than Henrietta. I was prepared to give all my future service and Vehicle purchases(2 every 3 years) and this experience changed my mind.

ROCHESTER, NY

Michael W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Service department was excellent as usual they got my truck in and taken care of in good time My only problem is the extended warranty I paid $3000.00 for didn’t cover the tire sensor pressure switch that had to be replaced not sure what good the the warranty is that I paid for

CHURCHVILLE, NY

Michael G|2022 Chevrolet Suburban

Confirmed Service Customer

2/2/2026

great work done on time..mg

ORCHARD PARK, NY

James B|2014 Chevrolet Impala

Confirmed Service Customer

2/4/2026

Good service and appreciated the communication explaining what they did to resolve my problem.

LE ROY, NY

Louise H|2025 Chevrolet Trax

Confirmed Service Customer

2/4/2026

The staff is always competent, friendly and efficient.

ROCHESTER, NY

James G|2026 Chevrolet Colorado

Confirmed Sales Customer

2/4/2026

Very good to deal with. Sales staff were polite, attentive, prompt, and interested in selling a vehicle! I would recommend this dealership, and would use them in the future. Very pleased overall.

SKANEATELES, NY

Keith B|2021 Chevrolet Colorado

Confirmed Service Customer

2/4/2026

Good service with fair price.

LE ROY, NY

Sheri B|2025 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

I really like the service dept at Barnards.

MUMFORD, NY

Jason S|2024 Chevrolet Colorado

Confirmed Service Customer

1/23/2026

Easy

NORTH CHILI, NY

Lawrence M|2020 Chevrolet Equinox

Confirmed Service Customer

1/23/2026

prompt and courteous

CHURCHVILLE, NY

Kimberly L|2026 Chevrolet Trailblazer

Confirmed Service Customer

1/27/2026

Wait time was excellent hardly any time at all

CHURCHVILLE, NY

Melinda P|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/28/2026

My car is making more noises than it was before. I also had to pay for a rental because there were no loaner cars overnight. I don’t even know if the initial problem I brought the vehicle in for was checked. No one seemed to know.

ROCHESTER, NY

Dennis D|2024 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Prompt attention. Excellant communications about status.

ROCHESTER, NY

Douglas B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/29/2026

Work was done quickly and with high quality. Friendly and helpful service people. Cost was less than I had anticipated.

CHURCHVILLE, NY

Michael S|2019 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

The problem of a faulty back up camera was diagnosed and fixed in a very reasonable amount of time.

ROCHESTER, NY

Linda S|2019 Chevrolet Trax

Confirmed Service Customer

2/3/2026

They were very nice and quick

CHURCHVILLE, NY

Martha W|2024 Chevrolet Trax

Confirmed Service Customer

2/4/2026

VERY GOOD SERVICE SHORT WAITING TIME

CALEDONIA, NY

Paul R|2018 GMC 1500 Sierra

Confirmed Service Customer

2/5/2026

friendly, courteous and always informative about my vehicle.

ROCHESTER, NY

Lynda L|2026 Chevrolet Traverse

Confirmed Sales Customer

2/6/2026

.

LE ROY, NY

Eric Z|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/11/2026

Very easy to make appointment, dropped vehicle off early and was done before I needed it.

SCHENECTADY, NY

Jesse G|2025 Chevrolet Trax

Confirmed Service Customer

2/15/2026

They fixed a problem another dealer told me didnt exist.

BERGEN, NY

Teresa P|2024 Chevrolet Trax

Confirmed Service Customer

2/16/2026

Na

NORTH CHILI, NY

Rick P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/16/2026

I showed up early, they got me right in, . my oil change was done quickly, my truck interior wasn't clean, thats a thing because the dealership in a neighboring town isn't that careful. Second I've been here, now I'll be a regular.

BROCKPORT, NY

Robert M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/6/2026

You guys were awesome. Everyone I met treated me like I have been a customer for a long time. I have told several friends and family about my experience with you. Thank you all for giving me an opportunity to buy from you. I am very Happy with the whole process.

ATTICA, NY

Richard P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/11/2026

Got me right in for an inspection. Truck was turning over slower, so they bench tested and glad we did. They had stock and were able to replace the battery for me while in.

BERGEN, NY

Tina S|2024 Chevrolet Traverse Limited

Confirmed Service Customer

2/12/2026

It would be great if they washed your car (even a quick rinse!) before returning it.

CHURCHVILLE, NY

James P|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/13/2026

Awesome service!!

CHURCHVILLE, NY

Paul C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/13/2026

Salesman Mike L was great to work with. Barnard Chevrolet also was very easy to work with. The staff is very friendly and willing to assist. I will definitely be doing business here.

PIFFARD, NY

Keith M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

Always very good service

BYRON, NY

Robert B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/18/2026

Very friendly dealership . There willing to wheel and deal a bit which is always nice .

ROCHESTER, NY

Richard V|2025 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

With a last minute Problem, they were able to fit me in, in a timely fashion.

CHURCHVILLE, NY

Jerri S|2019 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

Always courteous, honest, quick and fair.

CHURCHVILLE, NY

David D|2019 Chevrolet Trax

Confirmed Service Customer

2/20/2026

Still a quick visit every time I have appointment Staff in service seem very honest and informative

ROCHESTER, NY

Herbert M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/23/2026

Quick and courteous

BERGEN, NY

Timothy D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/25/2026

Done in a timely manner and all involved were extremely professional

HILTON, NY

Kathleen S|2025 Chevrolet Equinox

Confirmed Service Customer

2/25/2026

Courteous staff, fast service

LEROY, NY

Steven W|2015 Chevrolet Sonic

Confirmed Service Customer

2/26/2026

Always great service!!!

CHURCHVILLE, NY

Richard H|2015 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

My vehicle is now 11 years old, I bought it at Barnard and that's where I take it for service, I had the oil changed and the tires rotated along with the other things that are normally done. I was told that my battery was ready to be changed, it was the original battery, also the cabin and engine air cleaner filter needed to be replaced. All things that were needed to be replaced I did not question the service advisor as I have trust in them. I will continue to be a customer of Barnard as I will be looking to buy 2 new vehicles within the next year.

ROCHESTER, NY

Richard G|2014 Chevrolet Impala

Confirmed Service Customer

2/18/2026

Jim Barnard Chev service is without any doubts the automobile service we have ever experienced.

ROCHESTER, NY

Robert B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/18/2026

Its always an awesome trip they always take great care of my little buggy they keep It running like a top the whole crew there are off the charts Its for sure personal at JBC they do go over and above thanks again👍😊

ROCHESTER, NY

Kim Z|2022 Chevrolet Traverse

Confirmed Service Customer

2/20/2026

Very courteous and professional.

CHURCHVILLE, NY

Brian L|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/23/2026

Everyone was kind and professional

CHURCHVILLE, NY

David H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/23/2026

all good

LE ROY, NY

Scott Y|2017 Chevrolet Equinox

Confirmed Service Customer

2/23/2026

Went in for inspection, had an oil change and new battery installed per their recommendation. Great people and service.

BERGEN, NY

Janice B|2023 Chevrolet Malibu

Confirmed Service Customer

2/23/2026

Fast and accurate

SPENCERPORT, NY

Noel B|2025 Chevrolet Equinox

Confirmed Service Customer

2/27/2026

Great job.

ROCHESTER, NY

Carolyn P|2014 Chevrolet Impala

Confirmed Service Customer

2/27/2026

Poaitive side, finally found and fixed the source of the metal/grinding noise that I have been hearing for a year. Also replaced daytime running lights. Costly repairs, but well worth it!

BERGEN, NY

Nancy K|2019 Chevrolet Equinox

Confirmed Service Customer

3/1/2026

Patrick was great to work with. Very professional and pleasant.

AKRON, NY

Calvin Y|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2026

Great!

ROCHESTER, NY

Tom E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/3/2026

Very smooth

ROCHESTER, NY

Ryan N|2017 Chevrolet Traverse

Confirmed Service Customer

2/27/2026

Dave F. was able to quickly diagnose an issue that another business had failed to figure out. He also gave us a detailed breakdown of further recommendations for our vehicle. All in all, he was top-notch.

SILVER CREEK, NY

Jeffrey L|2026 Chevrolet Equinox

Confirmed Sales Customer

3/2/2026

Na

SCOTTSVILLE, NY

William F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/3/2026

Everything was done professionally & quick.

CHURCHVILLE, NY

Richard G|2014 Chevrolet Impala

Confirmed Service Customer

3/3/2026

We have been customers of Jim Barnard for a number of years. Every visit to Service has been met by exceptional and quality personal service. John Dourie has every visit personal made sure the service/re[airs needed are not only fully understood by a technician, but also we understand what, how and when service will be rendered. There is no question in our minds when we are ready and able our next vehicle will be acquired thru Jim Barnard Chevrolet. I has to add D. Frietas is very much responsible for the Service Depts quality output and what we consider the success of Jim Barnard Chevrolet's reputation. Thank you all. R&D Goldan

ROCHESTER, NY

Thomas W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/4/2026

I came in for a ground strap recall for my 22 Silverado. Work was complete in about 30 minutes.

CHURCHVILLE, NY

Victor G|2025 Chevrolet Blazer

Confirmed Service Customer

3/6/2026

Efficient

SPENCERPORT, NY

Lynn G|2026 Chevrolet Equinox

Confirmed Sales Customer

3/6/2026

Patrick was the best!

ELBA, NY

Juanita M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/9/2026

Wonderful

ROCHESTER, NY

Robert K|2026 Chevrolet Equinox

Confirmed Service Customer

3/9/2026

courteous people and knowledgeable technicians

HONEOYE FALLS, NY

Linda M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/12/2026

When I walked in was not expecting to purchase or lease. A vehicle was met by sales rep. Tim Barnard. He was very informative and spent a lot of time talking with me. His customer service was superb which ended me leasing a vehicle from him

HOLLEY, NY

Geoffrey W|2020 Chevrolet Equinox

Confirmed Service Customer

3/12/2026

My service was done quicker than expected. The service writer was very helpful and communicated clearly throughout the entire process. I love dealing with every aspect of Jim Barnard Chevrolet.

ROCHESTER, NY

Jean W|2026 Chevrolet Equinox

Confirmed Service Customer

3/13/2026

Had an AWD issue and was able to get in right away.

BATAVIA, NY

Joan R|2025 Chevrolet Blazer

Confirmed Service Customer

3/4/2026

We always feel confident purchasing as well as having our vehicles serviced at Jim Barnard Chevrolet.

CALEDONIA, NY

David R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2026

Work was completed faster than I anticipated, along with a recall notice I hadn't planned on. I am always impressed by the Service Department. The work is always done in a timely manner, and done right the first time. Best service of any place I have ever been. Dave and the mechanics are Rock Stars.

ROCHESTER, NY

Thomas H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/5/2026

Always outstanding and treated like family. Always on time and prompt to complete work.

SPRINGWATER, NY

Ronald B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2026

Nice Small Personable Dealership.

SPENCERPORT, NY

Christopher N|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

3/7/2026

Friendly and knowledgeable

SPENCERPORT, NY

Richard M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/9/2026

I’m always happy with my service at the shop and when we buy or lease. Been going there forever and will continue to

ROCHESTER, NY

Ronald S|2024 Chevrolet Colorado

Confirmed Service Customer

3/12/2026

Very friendly.

CHURCHVILLE, NY

James C|2023 Chevrolet Blazer

Confirmed Service Customer

3/12/2026

The problem with my vehicle was quickly diagnosed and an appointment was set up to make the repair next week. I was also afforded the opportunity for a lender vehicle which makes my life so much easier. Outstanding courteous service.

ROCHESTER, NY

Harry M|2025 Chevrolet Equinox

Confirmed Service Customer

3/13/2026

Check engine light on. Replaced sensor. In and out in an hour. Good job guys. Thanks!

ROCHESTER, NY

David E|2015 Chevrolet Impala

Confirmed Service Customer

3/13/2026

easy to schedule and prompt service

CHURCHVILLE, NY

Angelina C|2022 Chevrolet Equinox

Confirmed Service Customer

3/13/2026

Them gentleman who I saw first was extremely friendly and helpful.

CHURCHVILLE, NY

Skylar B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/17/2026

Friendly and efficient

NORTH CHILI, NY

Thomas H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/17/2026

Outstanding experience. Tim did an awesome job with having everything ready at the right time and fully explained the features. Best buying experience ever.

SPRINGWATER, NY

Joan A|2020 Chevrolet Equinox

Confirmed Service Customer

3/17/2026

Very satisfied with the service provided. The wait time to take care of my situation was very minimal. The service was fantastic!

ROCHESTER, NY

Roberta A|2019 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Love my Equinox and you keep it running beautifully.

BROCKPORT, NY

Robert D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/24/2026

Mike was excellent and helped a great deal. He explained the new vehicle to me in a manner I could understand and did not rush things.He was also not pushy which I appreciated very much.

PERRY, NY

Bruce K|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

3/25/2026

Thanks for letting me know that the car battery needed replacing and were able to install a new battery while I waited !

ROCHESTER, NY

Steven W|2021 Chevrolet Equinox

Confirmed Service Customer

3/26/2026

Always great service!!!

CHURCHVILLE, NY

Gary J|2026 Chevrolet Traverse

Confirmed Sales Customer

3/31/2026

Great relationship over the years with Jim Barnard Chevrolet.

CHURCHVILLE, NY

Paul C|2016 Chevrolet Malibu Limited

Confirmed Service Customer

4/4/2026

The staff is professional, accommodating and knowledgeable. Displayed great communication during our short business interaction. Great job by all.

PIFFARD, NY

Kenneth C|2021 Chevrolet Traverse

Confirmed Service Customer

4/20/2026

Excellent service. Vehicle was done in a timely manner.

ROCHESTER, NY

MARIANN M|2026 Chevrolet Equinox

Confirmed Sales Customer

4/21/2026

Tim is very easy to reach. Always returns my calls. He is always very honest with us . He makes buying a car a very pleasant experience.

CHURCHVILLE, NY

Michael S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/18/2026

Great dealership

APPLETON, NY

Gary E|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/19/2026

The body shop manager ( Mike Shepard ) went out of his way to help me with all my concerns, even made it possible for me to have a car for transportation while my repairs were being done. Even refused a tip I tried to give him when I was picking up my truck after it was finished!

ROCHESTER, NY

Gary P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/26/2026

Very good experience. Service was very timely and efficient. Dropped vehicle off at assigned appointment time and work was started promptly.

ROCHESTER, NY

Kaitlyn H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/26/2026

I don't have a single complaint. I walked out of this dealership with exactly what I was looking for, the staff was wonderful. I will be referring this location to any of my family or friends who are looking for a vehicle in the future.

HILTON, NY

Shannon W|2024 GMC Acadia

Confirmed Service Customer

3/27/2026

Great Service

CLARENCE CENTER, NY

Ann F|2026 Chevrolet Equinox

Confirmed Sales Customer

3/31/2026

Great experience, easy to work with, love my new car.

ORCHARD PARK, NY

Timothy D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/31/2026

It was a great experience from locating the truck to the sale and the delivery Job well done by all.

HILTON, NY

Chelsea F|2026 Chevrolet Traverse

Confirmed Sales Customer

3/31/2026

Dealership was understanding of our needs for a family vehicle and low-pressure with the test drive. Made sure I was comfortable with how the features worked and even provided childcare during the form signing and vehicle orientation! <3

BERGEN, NY

James E|2020 Chevrolet Equinox

Confirmed Service Customer

4/4/2026

I had a side mirror replaced and the dealership was very helpful in handling this situation.

NORTH CHILI, NY

Greg M|2025 Chevrolet Equinox

Confirmed Service Customer

4/6/2026

Prompt and professional

ROCHESTER, NY

James F|2026 Chevrolet Equinox

Confirmed Service Customer

4/22/2026

Mike did a fantastic job on the water leak and molded carpet

CHURCHVILLE, NY

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